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FAQ

Frequently Asked Questions

  • What should I consider when selecting a moving date?

    The best days to move are usually during the week, when traffic is lighter and parking is more accessible. However, if weekend moves are necessary, it's best to book as far in advance as possible due to higher demand.

  • How far in advance should I book my moving service?

    We recommend booking your move at least 2-4 weeks in advance to ensure availability, especially during busy seasons. For larger or more complex moves, consider contacting us even earlier.

  • Can you handle special items such as pianos or antiques?

    Absolutely! We have specialized equipment and trained staff to safely move pianos, antiques, and other delicate or unusually large items. Please inform us in advance so we can prepare the necessary equipment and assign the most suitable team.

  • What should I do to prepare for my moving day?

    To ensure a smooth moving day, please box up all small items and label each box with its contents and destination room. We recommend disassembling large furniture items where possible and securing all loose parts. Ensure clear access paths both inside and outside your home to facilitate easy movement of your belongings.

  • Can you handle moves in Central Florida and the Florida Keys?

    Yes, we provide moving services across Central Florida and the Florida Keys. To ensure the availability of our resources and to provide the best possible service, we kindly ask that you give us advance notice before planning your move to or from these regions.

  • Are you a licensed and insured moving company?

    Yes, we are fully licensed and insured, adhering to all regulations set by local and national transportation authorities to ensure your belongings are safely and legally moved.

  • What is included in your moving services?

    Our standard moving services include loading, transport, and unloading of your items. We also offer additional packing services, providing boxes for TVs, mirrors, and clothes. Full packing services are available if you prefer a completely hands-off move.

  • Do you offer cross-country or international moving services?

    Yes, we provide both cross-country moves across the U.S. and international relocation services with trusted partners, handling your belongings with care and precision no matter the distance.

  • How do you handle moves during adverse weather conditions?

    Our team is equipped to handle moves in various weather conditions, including rain or snow. We come prepared with necessary supplies like plastic covers and shovels to ensure your move proceeds smoothly and your belongings are protected.

  • What are your payment options?

    For your convenience, we accept various payment methods including credit/debit cards, certified checks, and cash. We ensure secure processing of all transactions.